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Latest on the outage

November 17, 2022 at 1:44 AM UTC

Of utmost importance — thank you for your patience. As elements of our infrastructure continue to return to service, let’s break down what’s occurred:

During routine maintenance, a breaker was tripped in our datacenter resulting large chunks of our fleet going offline. We’re still actively working with the datacenter to bring 100% of our clients up, but many are online. Fused.com & anything hosted on it are still offline.

Moving forward we’ll be offloading the bulk of our external site, callback system & helpdesk to a 3rd party network so that we can ensure communication is as attentive as you’re accustomed to regardless of fleet status.

Thank you.

David McKendrick


Last updated: November 17, 2022 at 4:29 AM UTC